Job Description

Join the largest taxi transportation company in North America!

WHC Worldwide / zTrip is a leader in the transportation industry, operating in 39 cities across North America . As we continue to grow, we are seeking a dedicated  Driver Manager to join our team in Birmingham, AL . This is a unique opportunity to help shape the success and safety of our driver network in one of our key markets.

Position Overview:

The  Driver Manager is responsible for overseeing the full lifecycle of driver performance — from  recruitment and onboarding to  safety, compliance, and operational efficiency . You’ll be the go-to leader for driver engagement and development, ensuring we maintain the highest standards of service and safety.

This position reports directly to local and regional leadership and plays a vital role in delivering safe, efficient, and compliant transportation services.

Key Responsibilities of a Driver Manager:

• Lead  weekly driver safety meetings to promote a culture of safety and accountability.
• Monitor  driver behavior and compliance using tools such as  Samsara and other performance management systems.
• Conduct  performance reviews , coach underperforming drivers, and recognize top performers.
• Ensure adherence to  DOT regulations and all relevant safety and compliance policies.
• Act as a liaison between drivers and company leadership to resolve issues and maintain morale.
• Analyze data and generate reports to track performance trends and implement continuous improvement strategies.
• Partner with operations and dispatch to optimize service delivery and efficiency.
• Maintain up-to-date knowledge of transportation laws, safety regulations, and best practices.

Qualifications of a Driver Manager:

• Prior experience in  transportation management ,  driver performance , or a related field is preferred.
• Strong understanding of  safety and compliance regulations (DOT, local/state laws).
• Familiarity with  Samsara or similar  camera and telematics systems is a plus.
• Excellent  leadership ,  communication , and  coaching skills.
• Ability to analyze data and make informed decisions.
• Comfortable speaking in front of groups for meetings or training.
• Strong organizational and problem-solving abilities.
• Valid driver’s license and clean driving record.

Why WHC Worldwide / zTrip?

• Be part of the  largest taxi transportation network in North America.
• Competitive salary and benefits package.
• Opportunity for  career advancement in a growing organization.
• Collaborative and mission-driven work environment.
• Make a real impact on safety, service quality, and operational excellence.

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