What's needed:
Enrolment & Eligibility,
Benefit Administration,
Vendor Integrations,
Claims Administration,
Contribution Accounting,
Clinical, Billing & Payment,
Member, Provider and
Employer facing portal/service.
Work with business and solution delivery owners to define and document requirements for the assigned products and services, as well as write user stories, acceptance criteria, feature description decks, process flows, manage traceability and UAT.
Maintain a solid knowledge base of the functional and system capabilities of the various areas and products within the assigned product portfolio.
Use applicable requirement methodology to analyze, define and document requirements and manage traceability.
Work with stakeholders and product teams to drive consensus on scope, design and implementation decisions.
Provide analysis and impact to user and business for changes to current functionalities and apply problem solving skills to meet business needs.
Develop and integrate requirement management to the delivery approach and schedule; also be responsible for product quality, project timeliness, and customer satisfaction.
Participate in the presentation of information to customer and internal business and or IT teams.
Create business / product / third party vendor specifications for product integration and implementation.
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